Spencer’s posterous

Politicians' Web town halls boost their approval ratings - Nextgov

Lawmakers' Internet-based town hall meetings increase constituents' approval ratings for the politician, enhance citizen engagement in politics and ultimately impact the probability of participants voting for that member of Congress, according to a new Congressional Management Foundation report. CMF Executive Director Beverley Bell said online meetings offer lawmakers a flexible tool for communication in addition to traditional in-person meetings, tele-town halls and newsletters. "People like hearing from - and feeling heard by - their representatives in all formats, including online," she said Monday.

Researchers from CMF, Harvard's Kennedy School of Government, Northeastern University, Ohio State University, and the University of California-Riverside found that members who engaged in online town halls experienced an average net approval rating jump of 18 points with similar increases in trust and perceptions of personal qualities. Town hall meetings also attract people from demographics not traditionally engaged in politics as well as those frustrated with the political system. About 96 percent of those polled said they would like to be included in similar events in the future.

Among those taking part in the study were Senate Armed Services Committee Chairman Carl Levin and Reps. Earl Blumenauer, Michael Capuano, James Clyburn, Mike Conaway, Anna Eshoo, Jack Kingston, Zoe Lofgren, Don Manzullo, Jim Matheson, David Price, George Radanovich, and Dave Weldon. The town halls with the House members were conducted in the summer and fall of 2006, prior to the 2006 election, and the session with Levin was conducted in the summer of 2008.

Read the full CMF report. (PDF)

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WhiteHouse.gov Goes Drupal | Personal Democracy Forum

From Personal Democracy Forum: http://personaldemocracy.com/node/15131

WhiteHouse.gov has gone Drupal. After months of planning, says an Obama Administration source, the White House has ditched the proprietary content management system that had been in place since the days of the Bush Administration in favor of the latest version of the open-source Drupal software, as the AP alluded to in its reporting several minutes ago.

The great Drupal switch came about after the Obama new media team, with a few months of executive branch service (and tweaking of WhiteHouse.gov) under their belts, decided they needed a more malleable development environment for the White House web presence. They wanted to be able to more quickly, easily, and gracefully build out their vision of interactive government. General Dynamics Information Technology (GDIT), the Virginia-based government contractor who had executed the Bush-era White House CMS contract, was tasked by the Obama Administration with finding a more flexible alternative. The ideal new platform would be one where dynamic features like question-and-answer forums, live video streaming, and collaborative tools could work more fluidly together with the site's infrastructure. The solution, says the White House, turned out to be Drupal. That's something of a victory for the Drupal (not to mention open-source) community.

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Warmer, Fuzzier - The Refreshed Logo

A great peek into the thinking that goes into brand identities, and a real indicator of how times have changed: companies used to want to look like authorities, and now they want to look like friends.

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Google Wave Preview

Tim O'Reilly: "Jens, Lars, and team re-imagined email and instant-messaging in a connected world, a world in which messages no longer need to be sent from one place to another, but could become a conversation in the cloud. Effectively, a message (a wave) is a shared communications space with elements drawn from email, instant messaging, social networking, and even wikis."

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Tiny Art Director

A completely delightful blog: the Tiny Art Director is the artist's somewhat demanding and temperamental young daughter. And yes, she is indistinguishable from many adult art directors.

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A List Apart: Articles: In Defense of Eye Candy

A great post on why attractive design is more useful, by UI consultant Stephen P. Anderson. Emotions are not just the waste heat of cognition, they're essential to cognition. So attractive products are not just "more fun" to use, they actually work better.

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Google Fellowship Applications for PdF 2009 Due Friday 5/8 | techPresident - http://bit.ly/190LTk

"Are you an entrepreneur or activist with ideas about the next big thing to change government? A non-profit professional trying new technologies with great results? A former campaign staffer still blazing new trails in online politics?

Google and Personal Democracy Forum are teaming up to offer registration fellowships that cover the full forum registration costs and a meal with Googlers for twenty well-qualified, creative political entrepreneurs to attend this year's conference on June 29-30 at Jazz at Lincoln Center in New York City.

Fellows will be chosen based on evidence of how you've turned ideas into action and into new applications of technology in the political or civic arena."

Apply at http://personaldemocracy.com/webform/google-fellowship-application-pdf-2009-wegov

So much opportunity here. E.g. I'm more and more convinced that much of the challenge facing government is the difficulty of visualizing and making sense of complicated systems, policy, organizational networks, opportunities, threats, etc. All of which could be helped by data visualization, shared data sets, web services, etc.

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We Need to Teach Visual Critical Thinking

I was just looking at yet another vacuous presentation graphic, this one purporting to illustrate the SMART test for defining objectives. It looked something like this:



This is of course rubbish. Infographics guru Edward Tufte would object strenuously to its low information density:  in place of the pretty picture we could simply say "these characteristics are related" or better yet, just list them, which implies the same.

It occurs to me that at this point in history this kind of thing is more than just bad graphics. Graphics are so often seen as illustrative, not primary, content - many of us still habitually think of the text as the main thing. But whole generations have by now grown up with multimedia, and express themselves quite naturally in images, video and sound. By now, bad graphics are bad communications, period.

And yet arts education is under threat, because aesthetics are still seen as expendable, especially when money is tight. It's time for us realize that not only is art valuable in its own right, but that we need visual skills in order to communicate effectively - text alone, in Tufte's terms, no longer achieves an adequate information density. Speaking only in words is too slow.

To succeed in life, we need to be able to see through empty, wrong or dishonest verbal expression, and we need the same skills with visuals. For centuries all schoolchildren have been taught grammar, logic and debate. But developing and critiquing visual constructions remains a specialist skill, practiced by artists, designers, data viz geeks, and not many others. Society attaches a far higher utilitarian value to, say, legal analysis. Thus otherwise educated people may be vulnerable to cant and sophistry when it's presented in non-verbal form.

Visual critical thinking is not simply aesthetic appreciation or cultural criticism, but a practical, analytical skill for coping intelligently with an expanded world of information.

There is an academic field of study called Visual Rhetoric, allied with semiotics. As described by Wikipedia:

The study of visual rhetoric... emphasizes images as rational expressions of cultural meaning, as opposed to mere aesthetic consideration...

Some examples of artifacts analyzed by visual rhetoricians are charts, paintings, sculpture, diagrams, web pages, advertisements, movies, architecture, newspapers, photographs, etc.


Professional designers take a more pragmatic approach to similar material. But the crossing is seldom made to applied, critical decision-making in the realm of business and power - beyond "Do you like this version, or that one, oh client?" It is all too often seen as a matter of taste. And for some time now, even as our access to creative expression has expanded, it seems to have been accompanied by a more and more pervasive fuzzy-headedness. Too many discussions now stall at "it's cool" or "it's all good." We could use some help making, dare I say the word, judgments.

I think with more study of visual critical thinking in our schools, the next generation would be better equipped to apply concepts like clarity, validity and significance to the modes of expression they will rely on as much as or more than text alone.

And then unpersuasive graphics like my SMART diagram above would be more quickly and widely recognizable as the visual equivalent of "blah blah blah blah."

Also posted at O'Reilly Broadcast.

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Trying out Posterous

I'm trying out Posterous, a service that lets you post to a blog just by sending it to Posterous as an email. In addition to your Posterous blog, you can have Posterous update all your other blogs too, plus your Facebook, Twitter, and Flickr accounts and more.

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